The Association of Southeast Asian Nations, or ASEAN, is a regional intergovernmental organisation that promotes political, economic and socio-cultural cooperation among Southeast Asian Member States. Its permanent administrative headquarters is the ASEAN Secretariat in Jakarta, Indonesia. The Secretariat supports ASEAN summits and ministerial processes, coordinates work across the organisation’s three community pillars, manages external relations and serves as a central repository for ASEAN agreements, programmes and public information. Researchers, businesses, diplomats, students and regional organisations may need the Secretariat address for general enquiries, official correspondence, media requests or institutional engagement. ASEAN also works through national governments and many sectoral bodies, so not every regional issue is handled directly by the Secretariat. This guide provides the verified Jakarta address, telephone numbers, general email, media contact and practical guidance on reaching and communicating with ASEAN Headquarters.
Quick About ASEAN Headquarters
| Details | Information |
| Organisation | Association of Southeast Asian Nations |
| Short Name | ASEAN |
| Headquarters | The ASEAN Secretariat |
| Address | 70A Jalan Sisingamangaraja, Jakarta 12110, Indonesia |
| Main Phone | +62 21 7262991 |
| Additional Phone | +62 21 7243372 |
| General Email | public@asean.org |
| Media Email | media@asean.org |
| Official Website | asean.org |
ASEAN Headquarters Address
The ASEAN Secretariat is permanently based at 70A Jalan Sisingamangaraja, Jakarta 12110, Indonesia. The Secretariat complex is the organisation’s central administrative base and includes facilities used for regional meetings, public outreach and coordination among ASEAN Member States.
| Particular | Details |
| Office Name | The ASEAN Secretariat |
| Street | 70A Jalan Sisingamangaraja |
| City | Jakarta |
| Postal Code | 12110 |
| Country | Indonesia |
| Office Type | Permanent regional Secretariat |
Postal Address: The ASEAN Secretariat, 70A Jalan Sisingamangaraja, Jakarta 12110, Indonesia.
For formal correspondence, include the relevant ASEAN directorate, division or programme if known. This helps the Secretariat route the message to the appropriate team.
ASEAN Headquarters Location
The Secretariat is in South Jakarta on Jalan Sisingamangaraja, within the capital’s main government, diplomatic and business area. Jakarta traffic can be heavy, so scheduled visitors should plan travel time conservatively.
- City: Jakarta, Indonesia.
- Road: Jalan Sisingamangaraja.
- Local access: Taxi, ride-hailing and city public transport are widely used.
- For meetings: Follow the invitation and security instructions issued by the ASEAN Secretariat.
ASEAN Headquarters Contact Number
ASEAN’s official contact page lists +62 21 7262991 and +62 21 7243372 for the Secretariat. The organisation also publishes fax numbers and separate communication channels for media and specific divisions.
| Contact Purpose | Contact Details |
| ASEAN Secretariat Main Phone | +62 21 7262991 |
| Additional Phone | +62 21 7243372 |
| General Email | public@asean.org |
| Media Email | media@asean.org |
For legal instruments, programmes, recruitment or business-related initiatives, use the specialised contact listed on the relevant ASEAN page when available.
ASEAN Headquarters Email Id and Online Contact
The ASEAN Secretariat publishes public@asean.org for general inquiries. It also lists media@asean.org for media enquiries and CRD@asean.org for Community Relations Division communication. Using the appropriate address helps avoid delays.
- General enquiries: public@asean.org.
- Media enquiries: media@asean.org.
- Community relations: CRD@asean.org where relevant.
- Programme-specific matters: Use the email stated on the relevant ASEAN directorate or initiative page.
How to Reach ASEAN Headquarters
Jakarta’s traffic conditions can vary sharply, so visitors should allow extra time and confirm the correct entrance before a scheduled meeting.
- By Taxi/Ride-hailing: Enter ASEAN Secretariat, 70A Jalan Sisingamangaraja, Jakarta.
- By Public Transport: Use Jakarta services serving the South Jakarta/Sisingamangaraja area and continue to the Secretariat.
- From Airport: Road or rail-plus-local transport can be used depending on arrival terminal and destination.
- For Official Visits: Bring identification and meeting confirmation as instructed.
ASEAN Secretariat vs National ASEAN Offices
ASEAN cooperation is carried out both through the Jakarta Secretariat and through the governments of its Member States.
| ASEAN Secretariat | National / Sectoral Contacts |
| Permanent regional administrative headquarters | Member-state ministries and sectoral bodies |
| Coordinates ASEAN-wide processes | Handle national implementation and country positions |
| General ASEAN institutional contact | Often better for domestic regulations or country-specific matters |
A question about a national visa rule, customs procedure or domestic law should usually go to the responsible Member State authority rather than the ASEAN Secretariat.
When Should You Contact ASEAN Headquarters?
- General institutional questions about ASEAN and its Secretariat.
- Official correspondence concerning ASEAN-wide meetings or programmes.
- Media or public-information requests using the designated Secretariat contacts.
- Regional cooperation enquiries where the relevant ASEAN page names the Secretariat as contact.
Important Points Before Contacting ASEAN
- Use public@asean.org for genuine general enquiries.
- Use media@asean.org for media requests rather than the general inbox.
- Check whether the issue is actually a national-government matter.
- Mention the ASEAN pillar, programme or event in the subject line where possible.
- Verify current information on asean.org before travelling or submitting documents.
Frequently Asked Questions
Q. Where is ASEAN Headquarters located?
ASEAN’s permanent Secretariat is at 70A Jalan Sisingamangaraja, Jakarta 12110, Indonesia. The Jakarta Secretariat is the organisation’s central administrative headquarters.
Q. What is the ASEAN Headquarters phone number?
The ASEAN Secretariat lists +62 21 7262991 and +62 21 7243372 as its main telephone numbers. Different divisions may have additional contacts.
Q. What is the official ASEAN general email?
The Secretariat lists public@asean.org for general enquiries. Media questions should be sent to media@asean.org, while specialised programmes may publish their own addresses.
Q. Is ASEAN Headquarters responsible for visa rules in ASEAN countries?
No. Visa and immigration rules are national matters handled by each Member State. The ASEAN Secretariat coordinates regional cooperation but does not replace the immigration authority of Indonesia, Thailand, Singapore or any other member country.
Q. Can a company contact ASEAN Headquarters for regional business information?
Yes, where the query relates to ASEAN-wide initiatives or Secretariat programmes. For country-specific licensing, tax, customs or investment rules, the relevant national authority or ASEAN business initiative may be the better contact.
